Data & Privacy

rbajje Privacy Policy – Your Data, Protected

rbajje takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information. No vague language, no surprises.

Last Updated: January 2025

How rbajje Handles Your Personal Data

Six things every rbajje player in Bangladesh should know about how their data is managed.

Minimal Data Collection

rbajje only collects the data that is genuinely needed to run your account, process payments, and keep the platform secure. We don't collect data for the sake of it, and we don't ask for information we don't need.

No Data Selling

rbajje does not sell your personal data to third parties. Your name, phone number, and transaction history are used to run your account — not to generate advertising revenue or be passed to data brokers.

256-bit SSL Encryption

All data transmitted between your device and rbajje is encrypted using 256-bit SSL. This applies to the website and the mobile app. Your data cannot be intercepted in transit by third parties.

Payment Data Stays with Your Wallet

rbajje does not store your bKash, Nagad, or Rocket PIN or payment credentials. All payment processing goes through the official APIs of those providers. We never see or store your wallet security details.

Your Rights Over Your Data

You can request a copy of the data rbajje holds about you at any time. You can also request corrections to inaccurate data or ask for your account and associated data to be deleted when you close your account.

Clear Data Retention Limits

rbajje retains your data only for as long as it is needed. Account data is kept for the duration of your account plus a standard retention period required for financial record-keeping. After that, it is deleted.

1. Introduction

This Privacy Policy describes how rbajje ("we", "us", "our") collects, uses, stores, and protects the personal data of players who use the rbajje platform — including the website at rbajje.club and the rbajje mobile application for Android and iOS.

By registering an account on rbajje or using any part of the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree with this policy, you should not use rbajje.

rbajje is committed to handling your personal data responsibly. We collect only what we need, we use it only for the purposes described in this policy, and we do not sell it to anyone. This policy is written in plain language so that every player in Bangladesh can understand it without needing a legal background.

This policy applies to all rbajje players regardless of how they access the platform — via the website, the Android APK, or the iOS app.

2. What Personal Data We Collect

rbajje collects the following categories of personal data from players:

Data Category Examples Required?
Account Data Full name, phone number, date of birth, password (hashed) Required
Transaction Data Deposit amounts, withdrawal amounts, transaction timestamps, wallet type used Required
Device Data Device model, operating system version, app version, IP address Automatic
Usage Data Games played, session duration, bet history, login timestamps Automatic
Support Data Messages sent to support, complaint records, verification documents When applicable

rbajje does not collect sensitive personal data such as national ID numbers, passport details, or biometric data unless specifically required for identity verification in connection with a large withdrawal or a regulatory request. In those cases, you will be informed before any such data is requested.

3. How We Collect Your Data

rbajje collects your personal data through the following means:

  • Directly from you when you register an account, fill in your profile, or contact support.
  • Automatically when you use the platform — your device, browser, and app send technical data to our servers as part of normal operation.
  • From payment providers such as bKash, Nagad, and Rocket when a transaction is initiated — limited to transaction confirmation data, not your wallet credentials.
  • From cookies and similar tracking technologies on the rbajje website, as described in the Cookies section of this policy.

rbajje does not purchase data about you from third-party data brokers or marketing companies. All data we hold about you comes from your direct interaction with the rbajje platform or from the technical systems required to operate it.

4. Why We Use Your Data

rbajje uses your personal data for the following purposes only:

  • To create and manage your rbajje account and verify your identity.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket.
  • To provide customer support and respond to your queries and complaints.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
  • To comply with applicable legal and regulatory obligations.
  • To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • To improve the rbajje platform based on aggregated, anonymised usage data.
  • To send you promotional communications about rbajje offers — only if you have opted in to receive them.

You can opt out of promotional communications at any time by contacting rbajje support or updating your notification preferences in the app settings.

5. Data Sharing

rbajje does not sell your personal data. We share your data only in the following limited circumstances:

  • With payment processors (bKash, Nagad, Rocket) to the extent necessary to complete your transactions. These providers have their own privacy policies and are responsible for the data they process.
  • With fraud detection and security service providers who help rbajje identify and prevent suspicious activity. These providers are contractually bound to use your data only for that purpose.
  • With regulatory or law enforcement authorities if rbajje is legally required to disclose data in response to a valid legal request.
  • With technical service providers such as cloud hosting and analytics platforms, under strict data processing agreements that prohibit them from using your data for their own purposes.

In all cases where rbajje shares data with third parties, we ensure that appropriate data protection agreements are in place and that your data is used only for the specific purpose for which it was shared.

6. Payment Data & Mobile Wallets

Because rbajje processes payments through bKash, Nagad, and Rocket, it is important to be clear about exactly what payment data rbajje holds and what it does not hold:

  • rbajje stores your registered mobile wallet number (phone number) as your payment identifier.
  • rbajje stores transaction reference numbers, amounts, and timestamps for each deposit and withdrawal.
  • rbajje does not store your bKash, Nagad, or Rocket PIN, OTP codes, or any other wallet security credentials.
  • rbajje does not have access to your full wallet transaction history — only the transactions that involve rbajje directly.
  • All payment API communications between rbajje and your wallet provider are encrypted end-to-end.

rbajje will never ask for your wallet PIN or OTP via chat, email, or phone. If anyone claiming to be rbajje asks for this, it is a scam — report it to support immediately.

7. Data Security

rbajje implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

  • All data in transit is encrypted using 256-bit SSL/TLS encryption.
  • Passwords are stored as salted hashes — rbajje staff cannot see your password in plain text.
  • Access to player data within rbajje is restricted to staff who need it to perform their job functions, and all access is logged.
  • rbajje's servers are hosted in secure data centres with physical access controls and 24/7 monitoring.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
  • In the event of a data breach that affects your personal data, rbajje will notify affected players as quickly as possible and take immediate steps to contain the breach.

While rbajje takes all reasonable steps to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.

8. Data Retention

rbajje retains your personal data for as long as your account is active and for a period after account closure as required for financial record-keeping and legal compliance purposes. Specific retention periods are as follows:

  • Account data (name, phone number, date of birth): retained for the duration of your account plus 5 years after closure.
  • Transaction records: retained for 7 years from the date of each transaction, in line with standard financial record-keeping requirements.
  • Support communications: retained for 3 years from the date of the last interaction.
  • Device and usage data: retained for 12 months on a rolling basis, then anonymised or deleted.
  • Marketing preferences and opt-in records: retained for the duration of your account.

When the applicable retention period expires, rbajje deletes or anonymises your data in a secure manner. You can request early deletion of your data by contacting support, subject to any legal obligations that require rbajje to retain certain records.

9. Cookies & Tracking Technologies

The rbajje website uses cookies and similar technologies to improve your experience and help us understand how the platform is used. The types of cookies rbajje uses are:

  • Essential cookies: Required for the website to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and notification preferences.
  • Analytics cookies: Help rbajje understand how players use the platform so we can improve it. Data collected by analytics cookies is aggregated and anonymised.

rbajje does not use third-party advertising cookies or tracking pixels that share your data with advertisers. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the rbajje website.

The rbajje mobile app does not use browser cookies. The app uses device identifiers for session management and security purposes only.

10. Your Rights Over Your Data

As an rbajje player, you have the following rights regarding your personal data. To exercise any of these rights, contact the rbajje support team with your request:

  • Right of access: You can request a copy of all personal data rbajje holds about you. We will provide this within 30 days of your request.
  • Right to rectification: If any data rbajje holds about you is inaccurate or incomplete, you can request that it be corrected.
  • Right to erasure: You can request that rbajje delete your personal data. This right is subject to legal retention obligations — for example, transaction records that must be kept for financial compliance cannot be deleted early.
  • Right to restrict processing: You can ask rbajje to stop using your data for certain purposes while a dispute or review is ongoing.
  • Right to withdraw consent: Where rbajje processes your data based on your consent (such as for marketing communications), you can withdraw that consent at any time.

To exercise any of your data rights, email [email protected] with the subject line "Data Rights Request" and we will respond within 5 business days.

11. Children's Privacy

rbajje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use rbajje or provide any personal data to us.

If rbajje discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be permanently closed. If you believe a minor has registered on rbajje, please contact support immediately so we can investigate and take action.

12. Changes to This Privacy Policy

rbajje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your data, we will notify registered players via the contact details on their account before the changes take effect. Your continued use of rbajje after any changes to this policy constitutes your acceptance of the updated policy.

We recommend reviewing this page periodically. The current version of the Privacy Policy is always available at rbajje.club/privacy-policy.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how rbajje handles your personal data, please get in touch with the rbajje support team:

  • Live chat: available inside the rbajje app and on the website, 24 hours a day
  • Email: [email protected] — use the subject line "Privacy Query" for fastest routing
  • Response time: within a few minutes via live chat, within 24 hours via email

For data rights requests specifically — such as requesting a copy of your data or asking for data deletion — please email [email protected] with the subject line "Data Rights Request" and include your registered phone number so we can locate your account. We will acknowledge your request within 2 business days and complete it within 30 days.

Play with Confidence

Your Privacy is Protected — Now Play on rbajje

You know how your data is handled. Register in under two minutes, deposit with bKash or Nagad, and enjoy Bangladesh's most trusted gaming platform.